FAQ
Questions? We've got you.
Everything you need to know about hiring, finding work, and offering services on Hired Hand.
For Job Seekers
- Is Hired Hand free for job seekers?
- Yes. Browsing, applying, messaging, and building a profile is always free for anyone looking for work.
For Employers
- What's the difference between Select, Choice, and Prime job posts?
- Select is a basic 30-day listing. Choice adds candidate matching, push notifications, and social posts over 60 days. Prime gets featured placement, search priority, and the fastest go-live at 90 days.
- Should I pay per post or subscribe?
- If you hire more than 2-3 times a cycle, the subscription saves you money. Occasional hirers should stick with pay-per-post.
- How does billing work for subscription credits?
- Choice and Prime subscriptions bill on a cycle that matches the listing length — every 60 days for Choice, every 90 days for Prime — not a flat calendar month. You can use your posting credits anytime during that cycle. Each job you post also runs on its own independent duration clock starting the day it goes live, separate from your billing date, so multiple listings can overlap the same cycle. Unused credits don't roll over — they reset at the start of each new cycle.
- Can I cancel my subscription anytime?
- Yes. Cancel before your next billing date and you won't be charged again. Active listings stay live until they expire.
- Can I upgrade or downgrade my plan later?
- Yes, anytime. Upgrades apply immediately; downgrades take effect at your next billing cycle.
- How fast do listings go live?
- Depends on the tier — anywhere from within 1 hour (Prime) to within 24 hours (Select).
- Can I edit a listing after it's posted?
- Yes. Update role details, pay, or description anytime — changes go live immediately.
- What happens when my listing expires?
- It comes down from search automatically. You can repost it in a couple taps.
For Service Providers
- What does a Service Provider listing get me?
- An always-on business profile searchable by ranches, farms, and ag operations looking for help — Base covers the essentials, Prime adds featured placement and a verified badge.
- Is it free for ranches to browse service providers?
- Yes. Searching, viewing profiles, and sending the first message costs nothing.
- How does the verified badge work for service providers?
- It signals you've been confirmed as a real, active business — helping you stand out and build trust faster with new clients.
General
- What areas does Hired Hand cover?
- Nationwide. Wherever you're ranching, farming, or looking for ag work, Hired Hand covers you.
- What payment methods do you accept?
- All major credit and debit cards. Subscription plans bill automatically each cycle.
- Is my information/data secure?
- Yes. Your data is encrypted and never sold to third parties. We only use it to connect you with the right jobs, hands, or service providers — nothing else.
- Is the app available yet, or still in beta?
- We're currently in beta testing. Right now, the app is available to employers only — job seeker and service provider access is coming soon as we roll out further.